Job Details
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Job Description
- Managing calls in a timely manner.
- Provide product and service information to customers.
- Follow up customer calls when necessary.
- Build sustainable relationships and engage customers by taking the extra mile.
- Identify customers’ needs, clarify information, research every issue and provide solutions.
- Manage and resolve customer complaints.
- Fully understand and adhere to company policies and procedures
Job Requirements
- Bachelor of any field
- Minimum 6 months of Call Center experience.
- Excellent Communication Skills
- Fluency in English
