Sales & service specialist
Smouha, Alexandria
Sales & service specialist
Smouha, AlexandriaPosted 4 hours ago5Applicants for1 open position
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Job Details
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Job Description
- Deliver exceptional customer service by responding to inquiries and resolving product or service issues effectively.
- Manage client accounts, ensuring timely follow-ups and accurate records.
- Collaborate with internal teams to ensure a seamless client experience.
- Identify sales opportunities and contribute to achieving monthly sales targets.
- Maintain and update customer databases and CRM tools.
- Prepare regular reports on customer satisfaction, service quality, and performance indicators.
- Support the development and implementation of customer engagement strategies.
Job Requirements
- Minimum of 5 years of proven experience in sales or customer service roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving and critical thinking abilities.
- Ability to multitask and thrive in a fast-paced, results-driven environment.
- High attention to detail and strong organizational skills.
- Proficiency in Microsoft Office Suite and CRM systems.
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Ability to work independently and collaboratively within a team.
- Previous experience in the technology or professional services sector is a plus.
