Customer Support
ARPUPLUS -
Maadi, CairoPosted 1 year ago28Applicants for1 open position
- 14Viewed
- 2In Consideration
- 0Not Selected
Job Details
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Job Description
We are looking for a knowledgeable candidate to give solid advice in different fields. You will be responsible for analyzing a situation and providing a fresh perspective.
- Reply to cases and questions sent by the consumers/users in a clear and constructive way.
- Filtering the received cases and distributing them based on the specialty.
- Building a database of questions and their relative answers.
Job Requirements
- Educational background in psychology, sociology or social work.
- Excellent problem-solving skills.
- Articulate and masters the art of delivering information in simple and consistent form.
- Excellent in Arabic, English and French (written).
- Provide advice or suggestions for improvement according to objectives.
- Master the skill of finding the right research for most frequent questions.
