Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding customer inquiries.
- Communicating with customers through various channels.
- Resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Customer Service Experience (3-5) years.
- Bachelor's degree Holder.
- Customer-oriented.
- Excellent Communication Skills.
- Problem Solver.
- Females only.
- French Language Fluency.
- Very good knowledge of (MS Office Word, and Excel)
