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IT Specialist-Ismailia

Tasaheel Finance
Qantara Gharb, Ismailia

IT Specialist-Ismailia

Qantara Gharb, IsmailiaPosted 9 days ago
14Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 1Not Selected

Job Details

Experience Needed:
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Job Description

  • Respond to queries via chat, email, or phone.
  • Help other staff members with troubleshooting and diagnosing problems.
  • Providing technical assistance for questions and problems.
  • Resolving problems with networks and other computer systems.
  • Diagnosing system errors and other issues.
  • Following up with the team to ensure full resolution of issues.
  • Running reports to analyze common complaints and problems.
  • Installing or changing software to fix issues.
  • Remotely accessing hardware or software to make changes and fix problems.


Job Requirements

  • A degree in computer science or a related field is preferable.
    Good communication ability, both written and verbal.
    Strong computer skills and the ability to troubleshoot and diagnose problems.
  • Familiarity with both PC and Mac hardware and software.
  • Experience with network repairs and analysis.
  • Good customer service skills.
  • Ability to communicate effectively to help agents to fix their issues and feel satisfied with the experience
    Location: Dakhlia-Sharkya-Domyat-Bani Suif.


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