Job Details
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Job Description
- Monitor social media channels and respond to comments, messages, and inquiries promptly and professionally.
- Moderate user-generated content to ensure it meets community guidelines and company policies.
- Engage with followers and foster a positive community atmosphere.
- Identify trends and opportunities for engagement or improvement.
- Collaborate with marketing and customer service teams to address customer issues and feedback.
- Stay updated on industry trends and best practices in social media moderation.
Job Requirements
- Proven experience as a social media moderator or similar role.
- Excellent written communication skills.
- Strong understanding of social media platforms (Facebook, Instagram, etc.) and their respective audiences.
- Ability to work independently and prioritize tasks effectively.
- Requirement for Graduates Only
