Job Details
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Job Description
- Searches and discovers market opportunities, prospecting promising customers and communicating to arrange for a meeting with decision-makers.
- Establishes, develops, and maintains positive business and customer relationships
- Expedites the resolution of customer problems and complaints to maximize satisfaction
- Collects all necessary information to evaluate the target customers’ requirements including application technical information, current challenges facing the customer, current supplier from competition, and customer’s financial situation.
- Provides up-to-date market information such as competition information (products, prices, services, new technology, etc.…), new business opportunities, threats to existing company’s business, etc.…
- Reaches out to customer leads through calls, and surveys.
- Negotiates tender and contract terms.
- Close sales deals successfully through effective negotiation and close follow-up to translate customers’ inquiries into purchase orders.
- Closely follow up on customers’ payment and collection activities to ensure prompt customer payment and reduce the company’s credit amounts.
- Promptly and accurately conveying customer complaints to the company for investigation and taking the necessary action.
- Records and maintains customer contact data.
- Supports marketing by attending trade shows, conferences, and other marketing activities.
- Offers after-sales support services, providing pre-sales technical assistance and product education.
- Liaises with other members of the sales team and other technical experts.
- Be prepared to attend customer kick-off meetings as and when required.
- Conducts technical sales presentations to customers as and when necessary, showing how our products meet their needs.
- Documents key findings, progress, insights, and pipeline velocity in CRM.
- Meets the required Key Performance Indicators.
- Use your technical acumen to provide solution-based sales.
- Provide appropriate and timely reporting of activity and achievements to various levels of management, as required.
Job Requirements
A Bachelor of Degree |
From 27 to 35 |
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