Operations Manager

Retag Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
Males Only
About the Job

Retag is hiring an Operations guru that has past experience in e-commerce field, preferably fashion brand or fashion e-commerce app. 

E-commerce Operations :

  •  Make sure the e-commerce site is up and running and make sure all orders are processed on time.
  • Manage the e-commerce customer service team and Handle all the digital requests.
  • Manage and coordinate with the digital marketing team the Photoshoots production.
  • Make sure all new items are on the website with all the technical details.
  • Handle quality of listing on app & website. 
  • Handle pick up & drop off between buyers & sellers.
  • Handle returns.
  • Improve delivery rate by adding more shipping options.
  • Review operations expenses on weekly basis with accountant.
  • Review cash on delivery orders with accountant.
  • Conduct quarterly / monthly demand forecasting report for current and future product categories incl. market research for new marketing, liaise with the sales and marketing teams to understand our customers needs and take action needed. job requirements.
Job Requirements
  • 2-3 years of experience in Operations and logistics, preferably in E-commerce fashion app/website.
  • Expert in excel.
  • Manage team of customer support.
  • Males Only.
About this Company

Retag is a fashion resale marketplace to help users buy/sell pre-owned and new fashion items for Ladies, Men & Kids. We are trying to give apparel a longer lifetime.

Currently we are on ios & android and soon we'll launch a web app.

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