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Job Description
- Greet and assist guests with check-in and check-out procedures.
- Handle guest inquiries, requests, and complaints in a professional manner.
- Coordinate with hotel departments to ensure guest satisfaction.
- Contribute to achieving sales goals and increasing booking rates.
Job Requirements
- Fluent in English and Spanish (both spoken and written) – a must.
- Minimum of 2 years of experience in the Front Desk within the hospitality industry.
- Strong communication and interpersonal skills.
- Well-groomed, polite, and customer-focused.
- Familiar with hotel management and reservation systems.