Telesales Agent

Telephone Sales Representative

● Contact potential customers to inform them of the company's services using social media
● Answer questions about the company and its services provided
● Ask questions to understand customer requirements and close sales
● Refer potential customers to the field sales team when needed
● Enter and update customer information in the database
● Receive and process orders accurately
● Handle complaints to maintain the company's reputation
● Go the "extra mile" to meet sales quota and facilitate future sales
● Maintain call and sales records and record useful information