The Customer success officer will own and manage customer relationships and ensure delivery of great service to clients.
Provide clients with the necessary external and internal support needed for the smooth and efficient running of their activities, to assure that all terms and conditions of contractual agreement are well coordinated.
Act as a single point of contact for the client and attends to customer issues promptly.
Keeps account information in relevant files and databases.
Handle & Follow up Medical approvals process for clients through Emails , whatsapp & Mobile
0 to 1 years
Ability to work under pressure.
Ability to verbally communicate effectively with patients and co-workers.