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Sales Field Operations And Suppo...

OSN
Cairo, Egypt

Sales Field Operations And Support Manager

OSN
Cairo, Egypt
Posted 17 days ago
231Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Improvement of daily sales operations
  • Better control on staff and partner’s performance 
  • Improvement of branding and marketing presence in all sales channels 
  • Sales processes enhancement and improvements 
  • Focal point with OSN management for urgent operational matters 
  • SPOC for human resources issues in coordination with HR 
  • Control and monitor OSN sales locations discipline 
  • Solid reporting for all operations across OSN sales channels.
  • Supporting the daily sales operations at Direct and Indirect sales channels 
  • Effective monitoring and reporting the operational readiness of all OSN sales locations 
  • Working on monthly, quarterly and annual sales targets with relevant stakeholders 
  • Enhancing current processes and practices within the sales functions
  • Handling all related marketing activities internally and externally with relevant stakeholders 
  • Supporting the direct and indirect sales teams in workforce planning and management
  • Supporting the knowledge management activities for all OSN sales team and improving internal communication 
  • Coordinating hiring/ replacement of sales team members to ensure business continuity 
  • Resolving operational issues impacting sales activities 
  • Coordinating internally and externally with relevant stakeholders for customer complaint issues
  • Coordinating disciplinary actions with HR and engaging with managers/ staff for the same 
  • Suggesting events and branding improvement initiatives in coordination with relevant stakeholders  
  • Reporting and coordinating with relevant stakeholders’ systems performance and outages 

Job Requirements

  • Solid knowledge about Egyptian market  
  • Data-Tracking & Analytical insight
  • Trade Marketing experience is desirable 
  • Reporting and analysis experience 
  • Sales operations experience
  • Knowledge management and communication 
  • Time management skills 
  • Able to move around the locations based on a clear schedule 
  • Bachelor’s degree 
  • Degree in commerce or marketing is preferred 

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