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Job Description
- Meet guests with a warm welcome upon arrival and provide personalized escort and assistance.
- Greet and assist at airports, facilitate their arrival/departure process, and reiterate the itinerary.
- Coordinate with relevant parties to ensure smooth operations for tours and travel coordination.
- Monitor the safety and security of members within tour groups.
- Provide tour briefs to tour groups.
- Respond to emergencies and unexpected situations during tours.
- Respond to tour groups' complaints.
- Provide feedback from tour groups to the operations department.
- Coordinate with the operations department regarding safety, disaster recovery, and evacuation procedures.
- Coordinate accommodation, flights, and transportation for outbound travel groups.
- Address travel queries of tour groups.
- Coordinate the travel logistics for assigned tours and events.
- Escorts tourist groups from Airport to Hotels and vice versa and facilitates hotel’s process of Check-in/out.
- Accompany tourists on some excursions/ travels.
- Pre-arrange visits to restaurants and monuments.
- Coordinate with relevant parties to ensure smooth operations for tours and full travel coordination.
- Give information on logistic arrangements.
- Work in tandem with Tour Operators to achieve a successful trip.
- Review feedback from tour groups on tour services.
Job Requirements
- Bachelor’s degree in tourism, hospitality, business administration, or related field.
- 1 to 2 years of Experience in the same position
- max age 35
- males only
- Knowledge of popular tourist destinations in the area.
- Organizational skills and attention to detail
- Connections with local businesses and attractions.
- Professional training in Traveling and Tourism will be preferred.
- Excellent Knowledge of international travel regulations, customs, currencies, and rules.