Customer Service Specialist (Instructors)
Tyro -
Maadi, CairoPosted 2 years ago43Applicants for1 open position
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- 0In Consideration
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Job Details
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Job Description
- Handle Instructor Cases.
- Apply incentives and policies for instructors.
- Policy orientations for Instructors.
- On-board the instructors to our website.
- Communicate with the quality assurance team to asses instructors performance.
- Support instructors if they need any assistance or help.
- Make sure Instructors availability is updated by end of the month.
- Following up with Instructors to complete their progress Reports and homework.
Job Requirements
- A bachelor's degree (preferable in education).
- 2 years of experience preferably in an educational institute.
- Demonstrated supervisory, organizational, and management skills are required.
- Excellent interpersonal skills, in particular the ability to work with students and faculty, are required.
- Strong verbal and written communication skills are required.
- Computer literacy is required.
- The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required
