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Information Technology Admin

Maadi, Cairo
Posted 2 months ago
148Applicants for1 open position
  • 4Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Provide daily technical support to users and devices 
  • Troubleshooting/maintenance including (Desktop, laptops, Mobile devices, printers, and other IT devices). 
  • Install, modify, and repair computer hardware and software. 
  • Clean up computers. 
  • Run diagnostic programs to resolve problems. 
  • Install computer peripherals for users. 
  • Follow up with employees to ensure the issue has been resolved. 
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN). 
  • Manage and maintain internet lines and subscription payments. 
  • Install, manage and configure backup solutions. 
  • Install, manage and configure Microsoft (Active Directory, users and computers, DNS, DHCP, and GPO). 
  • Knowledge in data center virtualization (VMware & Hyper-V). 
  • Maintain servers and critical users UPSs. 
  • Update and maintain the company documentation. 

Job Requirements

  • Bachelor’s degree; strictly in Information Technology, Computer Science or Computer Engineering. 
  • 5 to 7 year’s relevant experience. 
  • Excellent understanding of Windows client operating systems. 
  • Excellent knowledge of Microsoft Office 2013/2016/O365. 
  • Excellent understanding of Windows server and patching. 
  • MCSE certificate (or equivalent) is a must 
  • Strong hands-on experience with Windows servers; DHCP, DNS, Active Directory Users and Computers, OUs, Groups …etc. 
  • Good Knowledge of Microsoft SharePoint 2013 is highly desired. 
  • CCNA level knowledge is desired; the certificate is preferred. 
  • Good background in networks (LAN and WAN networks fundamentals, and switching, routing, wireless … etc.). With basic knowledge of TCP/IP. 
  • Good knowledge with hands-on experience with proxy servers. 
  • Good knowledge with hands-on experience of Backup and restoring. 
  • Good knowledge of Virtualization (VMWare). 
  • Knowledge of Apple products technical support and troubleshooting (iMac, MacBook, iPods, iPad…etc.) 


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