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Job Description
Job Description: Komandaz is seeking an enthusiastic and detail-oriented Customer Service Representative to join our team. As a key member of our customer service department, you will be the first point of contact for our clients, ensuring excellent service delivery and maintaining positive customer relations. Key Responsibilities: • Answer customer inquiries via phone, email, or live chat in a timely and professional manner. • Resolve customer issues and concerns, providing appropriate solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with internal teams to ensure seamless service delivery. • Handle complaints and feedback to ensure customer satisfaction.
Job Requirements
- Strong communication and interpersonal skills. • Previous experience in customer service or related fields is a plus. • Ability to work independently and as part of a team. • Strong problem-solving skills. • Proficiency in Microsoft Office (Excel, Word, etc.).