Browse Jobs
For Companies
Log inGet Started
Logo

Customer Service Representative

Career Community
New Cairo, Cairo
Career Community logo

Customer Service Representative

New Cairo, CairoPosted 21 days ago
27Applicants for3 open positions
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

 

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information about products or services
  • Resolve customer complaints and issues efficiently, ensuring customer satisfaction
  • Maintain detailed records of customer interactions and transactions
  • Escalate complex issues to the appropriate department or supervisor when necessary
  • Follow communication procedures, guidelines, and policies
  • Contribute to team goals and meet individual performance targets


 


 

Job Requirements

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Bachelor’s degree in relevant field 

 

Benefits: 

  • Competitive salary and performance-based incentives
  • Health and wellness benefits (depending on company policy)
  • Professional growth and training opportunities
  • Friendly and supportive work environment


 


 

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportCustomer Service Representative