Customer Service Representative
New Cairo, CairoPosted 2 months ago107Applicants for1 open position
- 18Viewed
- 5In Consideration
- 0Not Selected
Job Details
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Job Description
Your Role: You'll be the first point of contact for our customers, helping them with inquiries and solving problems. This is a great chance for a fresh graduate to start a career in customer service within the real estate industry.
What You'll Do:
- Answer customer questions by phone, email, and chat.
- Support customers in their inquiries after the sale.
- Keep customer records updated in our system (CRM).
- Help resolve customer issues and get help from other teams when needed.
- Work with sales and maintenance to ensure smooth service.
- Help improve how we serve our customers.
Job Requirements
- Education: Bachelor's degree
- Experience: 1 year up to 2 years’ experience and Fresh graduates are welcome to apply.
- Skills:
- Good communication (Arabic & English).
- Positive attitude and customer-focused.
- Problem-solving and organized.
- Comfortable with computers and CRM software.
- Eager to learn, proactive, and professional.
