Job Summary:

We are seeking a skilled and proactive IT Specialist to support the company’s technology infrastructure and provide technical assistance to staff. The ideal candidate will have a solid background in hardware, software, networking, and user support, with a strong problem-solving mindset and attention to detail.

Key Responsibilities:

• Install, configure, and maintain hardware (computers, servers, printers, etc.) and software systems.
• Provide technical support and troubleshooting for users (in person and remotely).
• Monitor and maintain network performance, servers, and internet connections.
• Ensure system security through firewalls, antivirus solutions, and data backups.
• Manage user accounts, permissions, and email systems (e.g., Microsoft 365, Google Workspace).
• Coordinate with vendors and service providers for hardware/software purchases and repairs.
• Support the setup and maintenance of company systems like CRM, ERP, or internal platforms.
• Assist in IT documentation, inventory tracking, and asset management.
• Stay up-to-date with the latest technology trends and best practices.