Skills And Tools:
- Please visit our website and update your profile under jobs to be considered for this role.
- A positive mindset with perfect English language to work for a Multinational global.
- New Hub to cover Australia, Europe, USA, Canada and select countries in the Middle East.
- Contact potential or existing customers to inform them about a product or service.
- Self-motivated, with attitude to join an Australian based culture.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the “extra mile” to meet the sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- Police Check.
- Proven experience as a telesales representative or other sales/customer service role.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent knowledge of English.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
- High school diploma; BSc/BA will be a plus.
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