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IT Specialist

Aktan Misr
Mahalla Kubra, Gharbia
Posted 3 months ago
70Applicants for1 open position
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description


  • Provide daily technical support to users and devices.
  • troubleshooting/maintenance including (Desktops, laptops, Mobile devices, printers and other IT devices).
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Follow up with employees to ensure issue has been resolved.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN).
  • Manage and maintain internet lines and subscription payment.
  • Install, manage and configure Sophos firewall
  • Install, manage and configure Microsoft file server
  • Install, manage and configure backup solutions (system center data protection manager / Veem backup).
  • Install, manage and configure Microsoft (Active Directory, users and computers, DNS, DHCP and GPO).
  • Install, manage and configure Microsoft Exchange 2013 / 2016.
  • Knowledge in data center virtualization (VMware & Hyper-V).
  • Maintain servers and critical users UPSs.
  • Update and maintain the company documentation.
  • troubleshooting/maintenance including (Desktops, laptops, Mobile devices, printers and other IT devices).
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Install computer peripherals for users.
  • Follow up with employees to ensure issue has been resolved.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN).
  • Manage and maintain internet lines and subscription payment.
  • Install, manage and configure Sophos firewall
  • Install, manage and configure Microsoft file server
  • Install, manage and configure backup solutions (system center data protection manager / Veem backup).
  • Install, manage and configure Microsoft (Active Directory, users and computers, DNS, DHCP and GPO).
  • Install, manage and configure Microsoft Exchange 2013 / 2016.
  • Knowledge in data center virtualization (VMware & Hyper-V).
  • Maintain servers and critical users UPSs.
  • Update and maintain the company documentation.

Job Requirements

  • Bachelor’s degree; strictly in Information Technology, Computer Science or Computer Engineering.
  • 5 to 7 year’s relevant experience.
  • Excellent understanding of Windows client operating systems.
  • Excellent knowledge of Microsoft Office 2013/2016/O365.
  • Excellent understanding of Windows server and patching.
  • MCSE certificate (or equivalent) is a must
  • Strong hands-on experience with Windows servers; DHCP, DNS, Active Directory Users and Computers, OUs, Groups …etc.
  • Good Knowledge of Microsoft SharePoint 2013 is highly desired.
  • CCNA level knowledge is desired; the certificate is preferred.
  • Good background about networks (LAN and WAN networks fundamentals, and Switching, routing, wireless … etc.). With basic knowledge of TCP/IP.
  • Good knowledge with hands-on experience of proxy servers.
  • Good knowledge with hands-on experience of Backup and restore.
  • Good knowledge of Virtualization (VMWare).
  • Knowledge of Apple products technical support and troubleshooting (iMac, MacBook, iPods, iPad…etc.)

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