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IT Help Desk

Matrix Sports Club
Tanta, Gharbia

IT Help Desk

Tanta, GharbiaPosted 17 days ago
111Applicants for1 open position
  • 108Viewed
  • 10In Consideration
  • 91Not Selected

Job Details

Experience Needed:
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Job Description

  • Answer staff questions in person and via phone on all company supported applications
  • Troubleshoot computer problems
  • Determine source of computer problems (hardware, software, user access, etc.),
  • Advice staff on appropriate action,
  • Serve as liaison between staff and the IT department to resolve issues
  • Provide recommendations on company application purchases
  • Document resolutions for future reference.

Job Requirements

  • Excellent communication skills
  • Ability to diagnose and resolve basic technical issues
  • Good understanding of computer systems, mobile devices and other tech products
  • BSc/BA in IT, Computer Science or relevant field
  • Years of experience from 1 to 3 years
  • Advanced troubleshooting and multi-tasking skills
  • Help desk experience.

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