Sales Specialist
New Cairo, Cairo
Job Details
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Job Description
- Greet customers warmly and assist them in identifying their furniture needs. Build rapport to create a positive shopping experience.
- Maintain an in-depth understanding of the furniture inventory, including materials, styles, and pricing. Stay updated on new arrivals and trends in the furniture industry.
- Utilize effective sales techniques to demonstrate furniture features and benefits, answer customer inquiries, and guide them through the purchasing process.
- Assess customer preferences and recommend suitable products based on their style, budget, and space requirements.
- Process sales transactions accurately, including handling payments, arranging deliveries, and managing special orders.
- Assist in maintaining the showroom's appearance by organizing displays, restocking merchandise, and ensuring all products are well-presented.
- Conduct follow-up calls or emails to ensure customer satisfaction post-purchase and encourage repeat business.
- Work closely with other sales team members and management to achieve sales targets and improve overall store performance.
- Address customer complaints or concerns promptly and professionally, ensuring a satisfactory resolution.
Job Requirements
• University degree; additional education in sales or marketing is a plus.
• Excellent English language .
• 0 to 2 years of experience in retail sales, preferably in furniture or home décor.
• Strong interpersonal and communication skills.
• Ability to handle multiple tasks.
• Basic computer skills for processing transactions and managing inventory.
• Knowledge of design principles and trends in furniture is desirable.
• Excellent customer service skills
• Persuasive sales abilities
• Attention to detail
• Problem-solving skills
Work Location: 5th Settlement
Ability to work 1 or 2 days out of 5 from 2:00 PM to 10:00 PM/week—2 days off
