IT Help Desk
Mohandessin, Giza
Job Details
Skills And Tools:
Job Description
* Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
* Monitor and respond quickly and effectively to requests received.
* Utilize and maintain the helpdesk tracking software.
* Install, test, and configure new workstation, peripheral equipment, and software.
* Manage PC setup and the deployment for new employees using standard hardware and software.
* Setting up new users' accounts and profiles .
* Prioritize and manage many open cases at one time.
* Experience with remote desktop applications and help desk software.
Job Requirements
* Problem-solving skills.
* Technical reporting skills.
* 1 year of experience as an IT help desk.
. Desktop operating systems, Active Directory, MS exchange console.
. Principles of network.
. Ability to be a good listener and to really understand a client problem or question and help them solve it.
. Ability to learn.
