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Job Description
- Monitor all service center processes including workshop efficiency improvement, enhance Service quality, improve service centers CSI, and revenue targets achievement and measure all related KPIs
- Make periodic result reviews and demand forecasts
- Introduce and promote all service center activities.
- Develop and prepare all required reports and suggest new reports to monitor process.
- Ensure that the team is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
- Monitor and analyze industry trends and market changes.
- Research competition to identify threats and opportunities
- Schedule and follow-up the equipment maintenance.
- Create carry over report daily with workshop sheet capacity.
- Supervise and monitor technicians during daily work with fair job distribution.
Job Requirements
- Bachelor degree of mechanic or any relevant field.
- Minimum from 5 to 7 years of experience as a Workshop Manager.
- Experience in Automotive is a must.
- Ability to manage a team in a proficient way to best utilize them.
- Males Only .
