Job Details
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Job Description
-Maintain a positive, empathetic, and professional attitude toward customers at all times.
-Respond promptly to customer inquiries
-Communicate with customers through various channels.
-Acknowledge and resolve customer complaints.
-Know our products inside and out so that you can answer questions.
-Processing orders, forms, applications, and requests.
-Keep records of customer interactions, transactions, comments, and complaints.
-Communicate and coordinate with colleagues as necessary.
-Provide feedback on the efficiency of the customer service process.
-Ensure customer satisfaction and provide professional customer support.
Job Requirements
- No experience needed
- V.good command of English(B2)
- V. good computer skills
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Flexible with rotational shifts and days off
