Call Center Supervisor

Mediconsult - Zamalek, Cairo

49
Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job
  • Takes orders by obtaining and verifying information.
  • Enters orders by transmitting information.
  • Provides product/service information by answering questions; offering assistance.
  • Maintains call center database by entering and verifying information; updating contact log.
  • Improves quality results by recommending changes.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Requirements
  • Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills, Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking
About this Company

MediConsult is a Health Management Organization (HMO), specialized in managing & providing healthcare services to enrolled groups. Also, we provide medical consultation, treatment abroad, international medical insurance, air ambulance and specialized training courses which are... (More)

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