Area Export Manager

As an export manager in Mamiba, you will be responsible for developing a business plan and identifying potential clients for Mamiba in the international market, as well as dealing and negotiating with shippers and agents. You will also be supervising a team, so you will be responsible for hiring, training and motivating your team.

Job Description:

• Plan and coordinate the international shipment of goods
• Negotiate with shippers, agents and vendors
• Dealing with customers
• Responsible for hiring, training and supervision of staff.
• Analyze and monitor the current global markets and prepare a business plan to identify and develop new sales opportunities for the export of Mamiba’s products
• Make sure to achieve the target set for sales
• Supervise a team of customer service representatives and logistics coordinators
• Keep track of invoices and prepare reports to expedite the billing process.
• Ensure that shipments are in compliance with the laws and regulations governing the export industry.
• Study market competitors
• Handling daily Export procedures
• Opening new export markets and attending exhibitions.
• Developing strategic sales & marketing plans maintaining reliable export markets & clients’ portfolios
• Monitoring and supervising export activities and providing guidance and direction on an on-going basis
• Directing efforts in implementing sales and marketing plans to maximize profitability
• Participating in developing yearly operating budgets and export sales plans.
• Managing staff as well as participating in setting measurable objectives and KPIs for the Dept.
• Consistent evaluation of market conditions and trends.
• Ensuring that customer satisfaction is met and that all customer complaints are handled promptly and appropriately.
• Continuous assessment and evaluation of the performance of the operation and staff in the department.
• Coordinating with the marketing department through providing the in-depth view to the market and primary researches to get to most suitable marketing practices for each market.
• Providing advices and recommendations to the R&D and Product Innovation Department with the key modifications and latest production trends that have to be applied to cope with market needs.
• Integrating effectively with the export pricing committee through providing reliable feedbacks about market reaction to prices and preparing the necessary market profiling for price sensitive and quality sensitive markets.
• Maintaining up-to-date market audits and competition analysis with reliable Competitive Profile Matrices (CPMs).
• Developing the yearly plan of the international fairs.
• Reviewing and approving the export documents to assure its compliance with the terms agreed upon.
• Supervising the logistics executives to insure perfect compliance and timely deliveries while maintaining reliable relationships with the transportation and shipping suppliers.
• Supervising and maintaining communications with other third parties that enhance the export activities; i.e. IMC, Export Development Fund and other subsidizing entities.