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Job Description
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
- Back Office (Webchat)
Job Requirements
- 0-1 Years of experience
- Fluent in English speakers
- HIGH typing speed (English and Arabic)