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Customer Support Advisor - US Account

Sutherland
Cairo, Egypt
Posted 24 days ago
9Applicants for10 open positions
  • 9Viewed
  • 4In Consideration
  • 2Not Selected
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Job Details

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Job Description

Company Description

Sutherland is a global digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptional brand experiences. With a mission to deliver engineered experiences for customers and employees, Sutherland has been a trusted partner for over 35 years, delivering measurable results and accelerating growth. The company is a team of culturally meshed professionals committed to their clients and each other, operating with effectiveness and efficiency.

Role Description

This is a full-time on-site role for a Customer Support Advisor - English Account at Sutherland in Cairo, Egypt. The Customer Support Advisor will be responsible for day-to-day tasks such as ensuring customer satisfaction, handling customer contact, counseling clients, and providing effective communication and support to customers.

Job Requirements

  • Experience as a Customer Support Specialist or similar CS role.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities.
  • Patience when handling tough cases.
  • Grad, Gap year, Dropout and Undergrad with no attendance can apply.

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