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Call Center representative

Hands of Hope Physical T...
Maadi, Cairo
Hands of Hope Physical Therapy & Wellness logo

Call Center representative

Maadi, Cairoposted 23 days ago
24Applicants for1 open position
  • 20Viewed
  • 0In Consideration
  • 12Not Selected

Job Details

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Job Description

Location: On-site – Degla, Maadi

Shift: Overnight Only | 7:00 PM – 3:00 AM

 

Now Hiring: Overnight Patient Support Representative (Call Center – Healthcare)

Are you a night owl with a passion for helping others? Join our team as a Patient Support Representative and be the first point of contact for patients after hours. You’ll handle calls, emails, and chats, schedule appointments, verify insurance, and ensure a smooth, caring experience every step of the way.

 

What You’ll Do:

✔️ Answer patient inquiries via phone, email, and chat

✔️ Schedule appointments & verify insurance (VOB)

✔️ Document interactions & escalate concerns as needed

✔️ Ensure HIPAA compliance and deliver 5-star service

 

 

Job Requirements

What We’re Looking For:

✅ Fluent English speaker

✅ Strong customer service skills (healthcare preferred)

✅ Organized, empathetic, and tech-savvy

✅ Able to work independently overnight

 

 High school diploma required; healthcare admin certification is a plus

If you're ready to make a difference while the city sleeps—we’d love to hear from you!

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