Senior Sales Coordinator

Main Duties & Responsibilities:

Supervise 

• Training staff 
• Supervise all process and Procedures.
• Control the company’s data 
• Developing and putting policies and procedures in place
• Implementing specific projects 
• Assist in vendor relationship management

Coordinate 

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
•  Monitor the team’s progress, identify shortcomings and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Train new employees to make sure they meet various guidelines.
• Make sure that sales orders are delivered in a timely fashion and according to the desires of customers.
• Settles upon delivery dates and times with other departments to make sure that the consumer interaction is of the utmost of professionalism.
• Sending samples to customers and building a database of samples and their locations.
• Provide the price list for the customer upon need.
• Follow-up with project management in implementation and make sure that they are match with the requirements of customers.

Administration 

• Store and sort the data in electronic form and present reports.
• Handling urgent calls, emails, and messages when Sales Representatives are unavailable.
• Answering customers' queries, informing them of delays, arranging delivery dates.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Send inspection requests for approval.
• Follow-up to preview requests.
• Issuing inspection orders - installation request - supply request.
• Follow-up reviews of the various management of the contract.
• Keep files and records papered for each project.
• Enter project data on the ERP system.