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Senior Software Technical Suppor...

GET Group- Egypt - Sheraton, Cairo

Senior Software Technical Support Engineer

GET Group- Egypt - Sheraton, CairoPosted 1 month ago
42Applicants for1 open position
  • 42Viewed
  • 13In Consideration
  • 14Not Selected

Job Details

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Job Description

Job Description

Senior Software Technical Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.

Responsibilities:

Senior Software Technical Support Engineer, as part of the team, will be responsible for:

  • Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
  • Company application troubleshooting and support during UAT and production.
  • Customer Support and Customer Training.
  • Work with multiple teams for the successful resolution of issues and incidents.
  • Open to flexible working conditions including after-hours scheduled application maintenance and support.
  • Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer's data  

 

 

Job Requirements

  • Bachelor's degree in Engineering or Computer Science.
  • 7-8 years (s) of experience in the Application/SW support position
  • Gender: Males 

Technical Skills:

  • Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
  • Knowledge of IIS and TomCat application servers is an advantage
  • Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
  • Linux knowledge
  • Good knowledge of Ticketing System

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