Job Details
Skills And Tools:
Job Description
Job Purpose
The Business Process Coordinator will be developing, documenting, and implementing standardized workflows and procedures across all departments. The role will ensure that work is carried out in a clear, efficient, and unified way, while also delivering training for employees to adopt these processes.
Key Responsibilities
Will be mapping and documenting workflows across departments (production, procurement, sales, finance, HR, etc.).
Will be developing and maintaining Standard Operating Procedures (SOPs) in a unified format across the company.
Will be conducting training sessions to explain new processes and ensure employees understand their responsibilities.
Will be monitoring compliance and identifying gaps or bottlenecks in execution.
Will be collaborating with department heads to improve efficiency and accountability.
Will be establishing and updating a central process documentation system (digital or physical).
Will be providing regular progress reports to management.
Job Requirements
Qualifications
Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or related field.
3–6 years of experience in process improvement, operations, or organizational development.
Will be using strong analytical and documentation skills (workflow charts, SOPs, reports).
Familiarity with ISO, Lean, Six Sigma or other quality management systems will be considered a plus.
Will be communicating and presenting effectively in both Arabic and English.
Will be training and engaging staff at all levels.
Will be organizing and managing details to ensure accountability.