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Operations Manager

4level1 - Cairo, EgyptPosted 25 days ago
158Applicants for2 open positions
  • 1Viewed
  • 0In Consideration
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Job Details

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Job Description

  • Contribute to the development and promotion of 4level1’s vision, aims and strategic objectives.
  • Coordinates activities, setting priorities, and directing the work of staff.
  • Develop, implement and review operational policies and procedures.
  • Identify administration staff training needs and ensures that training is obtained.
  • Follow up delivery of targets’ milestones on time as planned, with high levels of accuracy and effectiveness.
  • Encourage building a stable, well trained and supportive manpower according to the plans.
  • Oversee budgeting, reporting, planning, and auditing.
  • Determine students needs, problems and experience.
  • Assure customer satisfaction level and settle any customer conflicts if any.
  • Follow up the daily schedule of the different divisions planned by the front office.
  • Ensure environment and cleanliness protocol
  • Ensure maximum utilization of space and capacity.
  • Report to the operations manager the required reports.

Job Requirements

  • Education: Bachelor’s Degree in any field
  • Experience: a minimum of 4 years of experience in similar position and field.
  • PMP Certificate holder
  • Great communication skills
  • Creative and analytical thinking
  • Details orientation
  • Knowledge of administrative techniques and the principles of management, including program planning, organizing, directing and controlling.
  • Knowledge of human, emotional, social, psychological and environmental problems and techniques to alleviate them.
  • Ability to identify and resolve administrative problems.
  • Ability to understand and act on key performance indicators (KPIs)

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