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Job Description
- Install, configure, and maintain network services, equipment, and devices.
- Monitoring and Troubleshooting WAN connectivity to service providers, customers.
- Troubleshooting and solving complex technical issues in hardware, servers, software, and network equipment related to network Routing, Switching, Security, VPN tunnels, Wireless, and Voice.
- Maintain and update network documentation including network diagrams, and relevant configurations.
- Providing technical support to enterprise customers, resolving complex issues, and helping to proactively prevent issues from repeating.
- Regularly review the health of the network and ensure it is operating optimally.
- Ensure no single point of failure; all fail-over plans be fully tested on regularly scheduled job requirements.
- Network protocols and network administration knowledge, network security.
Job Requirements
- 2-3 years of experience.
- BSc in Computer Science, Engineering
- Sharp troubleshooting skills.
- Ability to work independently.
- Organizational and mentoring skills.
- CCNA is a must.
- CCNP is preferable.
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