IT Support Engineer

Linked gates Cairo

358
Applicants for
1 open position
206
Viewed
34
In Consideration
198
Not Selected
Experience Needed:
1 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Remote during COVID-19
Salary:
Confidential
Vacancies:
1 open position
About the Job

IT Support Engineer

  • Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
  • Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  • Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
  • Perform and/or oversee software and application development, installation, and upgrades.
  • Maintain site licenses for department/organization.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Identify utilization patterns and their effect on operation/system availability and performance expectations.
  • Ensure timely user notification of maintenance requirements and effects on system availability.
  • Investigate, recommend and install enhancements and operating procedures that optimize network availability.
  • Document network problems and resolutions for future reference.
Job Requirements
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proven experience as a help desk technician or other customer support role
  • Excellent communication skills
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