After Sales Service Engineer

New Star Heliopolis, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
3 to 7 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree
1 open position
Males Only
About the Job
  • Receive, analyze, and answer all customers’ requests, questions, warranty claims, and clarifications regarding the maintenance.
  • Prepare and follow up technical and commercial offers for spare parts, services contracts, products repairing
  • Train and work closely with the department team, achieving a company strategy.
  • Conduct site visits to resolve all breakdowns and to ensure customer satisfaction.
  • Establish, promote, and maintain excellent rapport with all stakeholders.
  • Contact the quality control department to analyze the breakdowns cause roots to take the preventive actions accordingly,
  • Follow filing and archiving system.


Job Requirements
  • Bachelor Degree in Engineering with grade at least good.
  • Experience : 3 - 7 Years in after sale service.
  • Good knowledge in home appliances product
  • Preferable to has previous experience in Home appliances sector.
  • Good ownership & Leadership skills.
  • Ability to gain more knowledge & experience.
  • Very Good in Microsoft office.
  • Fluent in English.
  • Males Only.


About this Company

“New Star” is an Egyptian Company that since 2006 has been providing the services of importing, exporting, and foods distribution. “New star” takes the lead in marketing the product called “Al Manfoush”, which is famous in Egypt with the trade name “Al Fankoush” (International... (More)

See all Careers and Jobs at New Star
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