IT Technical Support Specialist

CLS Learning Solutions - Dokki, Giza

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Install computer programs
  • Install hardware, software, or peripheral equipment
  • Conduct computer diagnostics to determine nature of problems
  • Use interpersonal communication techniques
  • Configure computers in industrial or manufacturing setting
  • Use computers to enter, access or retrieve data
  • Use computer networking technology
  • Understand computer equipment operating manuals
  • Assist co-workers with software problems
  • Test computer programs or systems
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as first line of support for providing technical assistance and support for RIH employees
  • Test, deploy and train end users on internally developed software applications. End-to-end problem resolution for desktop,
  • Laptop, Troubleshoot the network services Perform Data backup and security policies implementation of client terminals. Ensure accurate allocation of information technology assets
  • Ensure smooth operations by minimizing down time. Control end users access to information resources. Propose solutions to increase efficiency in relation to technical support operations.
  • Adhere to set of processes and procedures. Early highlighting obstacles preventing adherence.
Job Requirements
  • Has a suitable bachelor degree (preferred computer science)
  • Must be Male.
  • The experience about 3 years in similar position
  • Very Good PC and Network skills
  • Good communication skills
  • Patient and intelligent to solve problems
  • Working under pressure
  • Age not more 32 - Certified in one or more of the followings: (MCSA – MCSE – CISCO – Information Security)
About this Company

CLS help and support the Egyptian market , cooperate, individuals and universities to Learn various technology products and acquire new potentials and advance in their career.
CLS is an Authorized training center of :
• Microsoft Certified Gold Learning Solution... (More)

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