Senior Customer Service Representative - Alexandria

Softxpert Incorporation - Alexandria

Applicants for
1 open position
In Consideration
Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job

Senior Customer Service Representative Responsibilities Include:

  • Resolve product or service problems by clarifying the customer's complaint
  • Follow communication procedures and policies
  • Maintain a positive and professional attitude toward customers 
  • Ensure customer satisfaction and provide professional customer support
  • Respond promptly to customer inquiries
Job Requirements
  • Business degree or related discipline.
  • Proficiency in MS Office is a must. 
  • Fluent English speaking and writing.
  • Exceptional customer service skills.
  • At least 4 years of customer service experience preferably with American accounts.
  • Familiar with supporting online software applications.
  • American accent is a plus.
About this Company

Softxpert is a Software Development Company headquartered in USA providing a substantial range of business operations that are fundamental to a diversified portfolio of clients worldwide. Our philosophy as a multi-channel service provider utilizes both on-shoring of certain... (More)

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