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Job Description
Job Opportunity: Call Center Representative (24/7 Coverage) – Cairo, Egypt
We are seeking two reliable and detail-oriented Call Center Representatives to support our U.S.-based operations remotely from Cairo, Egypt. This is a long-term position with stable hours and opportunity for growth.
Location:
Cairo, Egypt (Work-from-home setup or office)
Schedule:
12-hour shifts, 6 days per week
One fixed day off
Coverage required for both day and night shifts (based on assignment)
Responsibilities:
- Respond to incoming calls, messages, and task requests professionally and promptly
- Coordinate service-related activities such as scheduling, follow-ups, and documentation
- Run reports and verify information across systems
- Assist with arranging transportation, supply orders, and tracking logistics
- Submit and organize documentation accurately and on time
- Review invoices and maintain task accountability records
Compensation:
- Competitive monthly salary based on experience
- Consistent workload with performance-based evaluations
- Full training provided
Job Requirements
Requirements:
- Excellent command of English (spoken and written)
- Reliable internet and quiet workspace
- Strong computer and multitasking skills
- Ability to handle high-responsibility tasks independently
- Prior experience in customer service or remote operations is preferred
