Senior Service Level Management Engineer
WEData -
Smart Village, GizaPosted 4 years ago23Applicants for1 open position
- 2Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- Detect and correlate faults and conduct root cause analysis for the resolution of the fault in a timely manner and within SLA’s
- Cascade unsolved tickets to concerned entities as needed to ensure efficient resolution
- Plan and implement routine maintenance of the network elements as directed to ensure well-functioning at all times
Job Requirements
- (2-4) years of experience -Engineering Degree
- Certified CCNA, CCNP, CCIP, JNCIS, cvoice, PDH, SDH, Linux or Microsoft and recommended CCDA, CCDP and JNCIP, DCNID
