- Experience Needed:
- 1 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
Service Desk Engineer within Orange Cloud for Business
- Provide timely and professional technical support for all IT incidents and changes related to all Cloud Offers.
- Ensuring customer satisfaction in every step of problem resolution.
- Perform technical escalations in line with our Fault Management policy.
- Liaise with other relevant internal departments to ensure all incidents are managed properly.
- Monitoring the performance and the behavior of orange critical applications.
- Real time monitoring: incident detection and analysis, logging of the faults in the relevant.
1 to 2 years
Not Specified at least
Information Technology Services
About this Company
We are making business life easier, every day and all around the world As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their...
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