Sr. Administrator, HR Services

Souq.com, An Amazon Company - Dubai ,United Arab Emirates

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Experience Needed:
More than 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
Arabic, English
Vacancies:
1 open position
About the Job

Responsibilities:

  • Work on and support key employee life cycle processes such as new starters, data management, absence management, transfers and leavers.
  • Input, update and maintain all HR related data in a timely manner. Maintain the accuracy of information and key changes as and when necessary and by deadlines as required
  • Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.
  • Meet setup SLAs and KPIs.
  • Carry out audits and checks on data changes to ensure accurate and timely payment of the employee population. Maintain, manage and regularly audit all electronic personnel files.
  • Participation in the continuous improvement of HR processes.
  • Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns. This could be via email, phone and chat / instant messaging.
  • Participate effectively in adhoc projects assigned.
Job Requirements

BASIC QUALIFICATIONS

  • Strong written and verbal communication skills (English)
  • Bachelor degree and/or equivalent work experience in Human Resources
  • Minimum 4 years of work experience in HR /HR Shared Service Center in similar role, preferably in Middle East region.
  • Knowledge of HR processes and systems
  • Experience working with KPIs and SLAs
  • Proficient in Microsoft Office
  • Ability to work with international teams where team members are in different locations and belong to different cultures.
  • Ability to work in changing environment
  • Flexibility

PREFERRED QUALIFICATIONS

  • Experience with supporting HR operations for middle east countries like KSA, Jordan, Bahrain, Egypt along with UAE.
  • Arabic written and verbal communication skills is an advantage
About this Company

We connect people and products – opening up a world of possibility. From bracelets and backpacks to tablets and toy cars – we give you access to everything you need and want. Our range is unparalleled, and our prices unbeatable.

Driven by smart technology,... (More)

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