Distribution Supervisor

Ibn Sina Pharma - Maadi, Cairo

Applicants for
1 open position
In Consideration
Not Selected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Confidential, Profit share,Social Insurance , Medical insurance
Arabic, English
1 open position
About the Job


  • Communicate with the warehouse manager to ensure that all rounds are released on time.
  • Monitor and ensure that the distributer team starts each round on time without delay to ensure customer satisfaction.
  • Visit customers in a double visit along with the distributor to ensure applying department SOPs and to ensure customer satisfaction.
  • Review customer service complains through "CRM" system to ensure resolving it and to ensure customer satisfaction.
  • Participate in reviewing the company's truck round lines with the concerned committee to ensure effective work operations quarterly to measure distribution workload.


  • Follow up with every distributer regarding delivering the financial claims to all customers on time to ensure achieving collection targets.
  • Review with each distributer all undelivered invoices, the returned invoices and cash on delivery invoices to ensure achieving collection targets on time.
  • Communicate with the sales supervisors and branch manager to solve customers’ issues “expire, deals, returns etc.” to ensure solving collection issues.
  • Review and follow up the returned invoices and damaged goods to ensure achieving collection targets.

Fleet Maintenance

  • Review daily maintenance report with the workshop manager to ensure smooth work operations
  • Communicate with the workshop manager to ensure resolving and truck or car breakdown or maintenance.
  • Insert kilometres for each distributer's truck on the system to monitor the consumptions daily.
  • Follow up with the concerned authorities regarding truck/car accident procedures to maintain the company’s rights.

Other Tasks

  • Develop all needed reports to be submitted to the direct manager.
  • Perform any other assigned tasks as required by the direct manager within the same level of responsibility.
  • Follow the instructions, requirements of the quality, safety and occupational health, the environment and road safety management system.

People Management Responsibilities:

  • Performs all Management responsibilities to lead & Motivate own staff to ensure high morale and attainment of operational objectives by ensuring
  • Employees have clear job objectives and challenging targets.
  • Employees receive appropriate coaching, learning & development.
  • Appropriate staffing of the department to ensure workload balance and high productivity.
  • Appropriate compensation and rewards motivate and recognize top performance based on actual performance and compliance with the company business conduct standards.
  • Maintains two-way communication.
Job Requirements
  • Very good User of MS office.
  • Excellent Leadership Skills
  • Good analytical abilities.
  • Organized and Follow up skills.
  • Problem-solving, Communication skills.
  • Intermediate command of the English language.
About this Company

Ibnsina Pharma originally established in 2001, today Ibnsina Pharma is Egypt’s fastest-growing and second largest pharmaceutical distribution company. The Company distributes a competitive portfolio of pharmaceutical products from over 350 Egyptian and multinational... (More)

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