- Experience Needed:
3 to 4 years
- Career Level:
- Job Type:
- Full Time
About the Job
- Permanent full time position
- Excellent remuneration package
- Attractive salary
- Annual incentives
- Premium Medical insurance and career development
- Relocation opportunities
- Work location:
- Dokki, Giza, Egypt.
We are looking for IT Support Engineer to be responsible for:
- Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols.
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
- Perform and/or oversee software and application development, installation, and upgrades.
- Maintain site licenses for department/organization.
- Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
- Identify utilization patterns and their effect on operation/system availability and performance expectations.
- Ensure timely user notification of maintenance requirements and effects on system availability.
- Investigate, recommend and install enhancements and operating procedures that optimize network availability.
- Document network problems and resolutions for future reference.
3 to 4 years
Successful applicants must have:
- Bachelors in IT or computer science or equivalent
- 3-4 years of IT Technical Support hands-on experience
- Very Good MCSE knowledge or Certification
- Good CCNA Knowledge, certification is a plus.
- Customer support skills
- Good logical reasoning
- Excellent command of spoken and written English Language.
- Good communication skills
- Flexible with working hours
- Professional personality and positive attitude
- An ability to stick to strict deadlines
- Males are preferred
About this Company
At Amico, we have intimate knowledge of the local markets, emerging local trends, economic changes and cultural differences throughout the region.
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