Receptionist & Operation Specialist

NP Solutions - Sheraton, Cairo

39
Applicants for
1 open position
27
Seen
3
Shortlisted
20
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
Gender:
Females Preferred
About the Job

Responsibilities:

  • Greet and welcome clients and visitors as needed.
  • Answer phone calls and redirect them when necessary.
  • Schedule meetings and appointments.
  • Prepare and disseminate correspondence, memos, and forms
  • File and update contact information of employees, customers, suppliers and external partners.
  • Receive letters, packages, etc. and distribute them.
  • Support and facilitate the completion of regular reports requested by the CEO.
  • Develop and maintain a filing system
  • Check frequently the levels of office supplies and place appropriate orders
  • Make events arrangements
  • Document expenses and hand in reports
  • Undertake occasional receptionist duties
  • Organize the office layout and order stationery and equipment
  • Maintain the office condition and arrange necessary repairs
  • Partner with HR to organize and maintain office policies as necessary.
  • Liaise with facility management vendors and service providers.
  • Assist in the onboarding process for new hires and address employees queries regarding office management issues (Stationery, Hardware, office supplies, etc)
  • Manage all related office request for the C.E.O.

CRM Responsibilities:

  • Supports the Sales Team in supporting clients’ inquiries of services
  • Update CRM System Daily (Edit, Save Or Check frequently)
  • Maintain and update sales and customer records
  • Maintaining customers' and properties' database.
  • Receive clients’ services complaints and direct the problem to the concerned departments.
  • Coordinate with the sales & the finance department on clients’ payment dues, outstanding, collections & legal actions.
  • Follow up on clients’ payment dues & collections.
  • Work on closing open clients’ financial dues & legal status (thru executing collection & taking legal actions).
  • Document complaints and create a client database after identifying the details of complaints.
  • Develop weekly/monthly sales reports.
  • Review contracts between the company and brokers.
Job Requirements
  • BS degree is a must.
  • 2 - 4 years of experience as a receptionist, Front Office Representative or similar role.
  • Proficiency in Microsoft Office Suite.
  • Professional attitude and appearance.
  • Multitasking and time-management skills, with the ability to prioritize tasks.
  • Excellent command of English and Arabic Languages is a must.
  • Excellent Communication Skills.

About this Company

NP SOLUTIONS is a real-time consultation service that tailor's the best home for you based on your needs.

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