- Experience Needed:
- More than 2 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
10,000 to 15,000 EGP per month, Gross yearly car allowance : EGP 48 000 - KPIs : 9 % of the annual basis salary
- Travel Frequency:
- Up to 25% travel
About the Job
- Enter orders received by customers and ensure accurate information is delivered to all involved parties.
- Answer customers inquiries (via telephone / mail / fax / sales representative / other) to provide problem resolution in accordance with the organization's service standards.
- Use IT system to gather information and confirm sales prompted by customers.
- Receive and enter orders from customers in an accurate manner.
- Work both with clients and other departments within the organization to ensure that client orders are processed correctly and on time.
- Answer customer inquiries, orders, service needs, complaints, meet citations requirements, check products availability, respond where applicable or direct to sales front office and or technical services areas.
- Maintain detailed and current knowledge of the company’s products and services.
- Invoice supplied orders.
- Follow all guidelines and Group procedures
Key Success Criteria’s / KPIs
- Number of orders entered
- Number of orders pending to be entered in the system
- Backlog – delivered not invoiced
More than 2 years
Not Specified at least
Human Resources Recruitment and Staffing
About this Company
Pillars Egypt is Consultancy & Recruitment Firm established to serve distinctive clients in the areas of strategic management , Business Planning and Executive recruitment.
See all Careers and Jobs at Pillars
We are a group of executives with a large diversified experience in various areas as Strategic Management, Business Planning