IT Support Specialist
Ateb -
San Stefano, AlexandriaPosted 5 years ago79Applicants for1 open position
- 8Viewed
- 0In Consideration
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Job Details
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Job Description
- Manage system infrastructure including, databases, testing computer equipment, firewalls, malware and other software and hardware
- Provide technical support for both hardware and software issues that may arise
- Monitor the system daily and respond quickly to any security breaches or usability concerns
- Backup systems and verify that backups have been completed
- Regularly upgrade systems as needed
- Assist in integrating new applications and technologies into the current system
Job Requirements
- Bachelor degree in related field
- 2+ years of experience as a system administrator
- Ability to respond to help desk requests after hours
- Expert knowledge of system security concerns and vulnerabilities
- In-depth knowledge and experience with VMware
- Any training / certification in Microsoft System administration will be advantage
- Familiarity with Windows server/desktop operating systems
Preferred Skills
- Problem-solving
- Highly confident with providing support and training to users
- Strong attention to detail and a keen desire to deliver the highest quality solutions to Users
- Ability to describe technical information in easy-to-understand terms
- Patience
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Thinks clearly and calmly under pressure
- Places emphasis on client satisfaction