Hardware Technical Support Specialist

Interact Technology Solutions - Cairo

45
Applicants for
1 open position
9
Seen
4
Shortlisted
3
Rejected
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Confidential
Languages:
English
Vacancies:
1 open position
About the Job
  • Install & Configure HP, Lenovo, IBM, Dell, Cisco servers & Blade Systems
  • Install & Configure Storage (SAN, NAS & DAS)
  • Installing & Configuring server spare parts
  • Perform Firmware updates
  • Troubleshooting device issues
  • Ability to detect the defective server spare parts and replace it
  • Install & Configure UPS
  • Install & Configure Microsoft Windows Server
  • Good Knowledge of Clustering & Network Teaming
  • Quality Control after solving the problem

Job Requirements

Qualification:

  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn

Organized and systematic Other Skills and competences:

  • Problem Handling
  • Communication Proficiency.
  • Collaboration Skills.
  • Strong interpersonal, communication, analytical and organizational skills
  • Excellent written and Verbal English Communication
About this Company

Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge... (More)

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